SYNTASA is looking for a data driven, results oriented Customer Success Consultant in our Customer Value Advisory area to join our team of leading machine learning researchers, software architects, and developers who are building a next generation sales, marketing, and operations analytics platform. We leverage proven streaming, machine learning, visualisation, and big data technologies to process massive amounts of data resulting in actionable intelligence that improves acquisition, conversion, and retention of customers. This role provides a unique opportunity to be a part of a growing team in a fast-paced and evolving environment that delivers valuable business impacts through data driven recommendations.
As a client facing Customer Success Consultant on the Customer Value Advisory Team, you will be assigned Enterprise Accounts and will be responsible for license renewal and creating new business opportunities for upsell/cross-sell.
Typical tasks can be broken into two tracks:
Client facing delivery: